Privacy policy
Last Updated: February 2026
At Bryan Auto Glass LLC (“the Company,” “we,” “us,” or “our”), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our automotive glass replacement, repair, tinting, and calibration services, or interact with our website and messaging programs.
1. Information We Collect
To provide our services effectively, we collect the following types of information:
Personal Identifiers: Name, phone number, email address, and physical address for service delivery.
Vehicle Information: Year, Make, Model, and specific glass features such as sensors, heated glass, or ADAS.
Payment Information: While we accept various payment methods, we do not store full credit card details on our servers; these are processed through secure third-party providers.
2. How We Use Your Information
We use your information to:
Provide, coordinate, and confirm automotive glass services.
Process payments and issue receipts.
Perform ADAS calibrations based on your vehicle’s electronic health.
Send service reminders, promotional offers, and updates via SMS or email if you have opted-in.
3. Messaging and Communication
In accordance with our Messaging Terms:
Consent: By providing your contact information, you agree to receive SMS/emails regarding your service.
Opt-Out: You may stop receiving communications at any time by replying “STOP”.
Data Usage: Your contact information is used solely for service and promotional purposes by Bryan Auto Glass LLC and will not be shared with third parties for marketing purposes.
4. Information Sharing and Disclosure
We do not sell or share your personal information with third parties for their marketing purposes. We only share information with third parties when:
It is necessary to complete a transaction (e.g., payment processors).
It is required by law, such as responding to a subpoena or protecting our legal rights.
5. Data Security
We implement reasonable physical and electronic security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website or communications may contain links to third-party applications. We are not responsible for the privacy practices or content of these third parties.
7. Limitation of Liability
As stated in our Terms & Conditions, Bryan Auto Glass LLC’s liability regarding data or service issues is limited to the amount paid by the Client for the specific service rendered.
8. Contact Us
If you have questions about this Privacy Policy or wish to update your information, please contact us:
Phone: +1 (832) 535-9948
Email: autoglassbryans@gmail.com